Politique de confidentialité

1. Introduction

FluenTea ("we", "us", or "our") operates the FluenTea language learning platform. This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include:

• Email address
• First name and last name
• Profile pictures
• Language preferences
• Learning progress and activity data

2.2 Usage Data

We may also collect information on how the Service is accessed and used. This Usage Data may include:

• Browser type and version
• Pages you visit on our Service
• Time and date of your visit
• Time spent on pages
• Unique device identifiers

2.3 Communication Data

When you use our voice and video features:

• Voice recordings for language learning purposes
• Chat messages between users
• Video call metadata (duration, participants)

3. How We Use Your Information

We use the collected data for various purposes:

• To provide and maintain our Service
• To notify you about changes to our Service
• To provide customer support
• To gather analysis to improve our Service
• To match you with language partners and teachers
• To personalize your learning experience
• To process voice data for language learning feedback

4. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data concerned and the context in which we collect it:

• Performance of a contract when providing our Service
• Your consent for specific processing activities
• Legitimate interests in operating and improving our Service
• Compliance with legal obligations

5. Data Storage and Security

We use industry-standard security measures to protect your personal data. Your data is stored on secure servers and is encrypted in transit. However, no method of transmission over the Internet is 100% secure.

We retain your personal data only for as long as necessary to provide you with our Service and as described in this Privacy Policy.

6. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Access: Request and download a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Portability: Download a copy of your data in a portable format
• Restriction: Request limitation of processing
• Objection: Object to certain types of processing
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at [email protected] or through your account settings.

7. Cookies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Third-Party Services and Data Sharing

We share personal data with the following categories of service providers ("sub-processors"), who process it only on our behalf and only to provide their part of the Service:

• LiveKit — real-time video and audio calling infrastructure.
• Google (Gemini API) — AI language coaching and conversation processing (the practice content you type or speak).
• Deepgram — live speech-to-text transcription of your practice audio.
• Google Cloud Text-to-Speech — speech synthesis for spoken responses.
• Stripe — payment processing for subscriptions.
• Google Firebase (Cloud Messaging) — push notifications.
• Google Analytics / Microsoft Clarity — aggregate usage and product analytics.

We do not sell your personal data, and we do not share it with third parties for their own independent purposes.

9. Google User Data and Limited Use

If you connect the FluenTea Room add-on for Google Calendar, FluenTea requests access to your Google account to attach and manage language-practice rooms on your calendar events. The Google user data we access is limited to:

• Your Google account email address (to identify your calendar and link it to your FluenTea account).
• The event ID, title, start time, status, and conference details of events for which you create a FluenTea Room, so the room can be created, labeled, kept in sync when you reschedule, and cancelled when you delete the event.

We do not read or store attendee lists, guest email addresses, event descriptions, attachments, or the contents of any event for which you have not created a FluenTea Room. This Google data is transmitted only to FluenTea's own backend to operate the room, and is deleted or deactivated when you remove the room, delete the event, or disconnect the add-on. It is never shared with any advertiser or data broker, and it is never transferred to any third-party AI/ML service.

Limited Use. FluenTea's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. In particular, we do not use, transfer, or sell Google Workspace API data (raw, aggregated, or derived) to develop, improve, or train generalized or foundational AI/ML models.

10. Children's Privacy

Our Service is not intended for anyone under 16, and we do not knowingly collect personal data from anyone under 16. If you become aware that someone under 16 has provided us with personal data, please contact us.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: [email protected]
Address: FluenTea Inc., Cincinnati, OH, USA